Maintaining the security of User data is a priority at Botiffy, and we are committed to respecting User privacy as well as personal data related rights. Botiffy believes that it is important for the Users to know how we treat the information about them that we receive in connection with their use of the Website.
All User personal data is collected and processed in accordance with Lithuanian and EU data protection laws.
- COLLECTION AND USE OF PERSONAL DATA
1.1 The controller, data processors and the scope of application
Any personal information provided to or gathered by the Website is controlled by UAB “Botiffy”, registered at Sakalu str. 6-40, LT-08124 Vilnius, Republic of Lithuania.
Botiffy may engage third parties for processing of personal data of the Users and transfer their data to other legal entities, as further described in this Policy.
Specifically, all information relating the Buyer’s Order shall be subject to automatic data processing by [korteles aptarnaujanti įmonė]. The purpose of this automatic data processing is to avoid credit card fraud.
1.2 Information collected
Botiffy collects and processes the following information:
• User’s first and last name, year of birth and gender;
• contact details: full postal address including billing and delivery addresses, mobile telephone numbers and e-mail address;
• photographs uploaded by the User;
• history of purchases, orders, transactions and Product listings;
• User IP address, also connection data and location data when the User authorizes it;
• User login information and passwords;
• payment card or bank details;
• correspondence and communications with Botiffy, history of claims and incidents;
• other publicly available personal data shared by the User on the Website.
The Website and Botiffy services in general are not intended for persons under the age of 18. Botiffy does not knowingly collect personal information from users, who are under the age of 18.
All Users are informed which information must be provided to Botiffy for it to be able to provide services (usually there is a star near the field upon the provision of data). Other information is optional and may be provided on a voluntary basis to increase the quality of our services.
• the User stops using our services and deactivates his/her account; or
• 2 years after the last activity on User account; or
• data is no longer necessary and relevant for our operations.
1.3 The legal basis for processing data
Botiffy collects and uses Users’ personal data because it is necessary for:
• the pursuit of our legitimate interests (e.g. supplying Products to Users, managing the Website, exercising other duties of Botiffy in the capacity of the agent, etc.);
• complying with our duties and exercising our rights under a contract with the User; or
• complying with our legal obligations, as laid down by applicable legal acts.
User’s consent as a legal basis for processing is used in relation to direct marketing or third-party access to his/her information. Users have the right to withdraw their consent at any time at no cost. Where consent is the only legal basis for processing, Botiffy will cease to process data (although it will have the right to further store it to the extent necessary under applicable legal acts) after the consent is withdrawn.
1.4 The use of personal information
The main purpose of processing User data is to offer Users an optimal, efficient and personalized experience on the Website. Botiffy uses your personal data:
• to provide services or process transactions that you have requested or agreed to receive;
• to solve any problems and disputes regarding the use of the Website;
• to personalize, value, improve our services and content;
• to inform Users about our services and those of our partners, by means of targeted marketing and/or promotional offers, with User consent;
• to prevent, detect and enquire about all illegal activities under applicable law;
• to ensure that all Botiffy policies are thoroughly applied;
• to comply with our legal and regulatory obligations;
• to contact and inform you regarding the use of the Website and/or changes to the Website and/or Website’s policies;
• for internal Botiffy business purposes;
- DATA COLLECTION AND USE BY THIRD PARTIES
2.1 Sharing data with third parties
To make certain services available to you, Botiffy may need to share your personal data with some of our service partners. These include IT, delivery and marketing service providers, couriers, etc. However, it should be noted that mentioned service providers can only use your data to provide services to Botiffy and to you, and for no other purposes.
Aside from our service providers, Botiffy will not disclose your personal data to any third party, except as set out below. Botiffy will not share, sell or rent User data to other organisations for marketing purposes, unless you have given your prior consent for that. Botiffy may share anonymous data, such as aggregated User statistics, with third parties without your consent.
2.1.1 Data transfer upon User agreement
Users may be presented with an opportunity to receive information and/or marketing offers directly from third parties. If Users agree to share their personal information with such third parties, the personal information will be disclosed and it will be subject to privacy policies and practices of such third parties. Botiffy cannot guarantee the privacy or security of your information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of the mentioned third party before entering into a transaction and choosing to share your information. In case Users later retrieve their consent to share their personal information with the mentioned third party, Users shall contact and inform that third party about the decision directly.
2.1.2 Third-Party Services
Botiffy may use third-party service providers for various services, such as hosting the Website, designing and/or operating the Website’s features, tracking activities on the Website and providing analytics, also services that enable us to send special offers to Users or other administrative services. To be able to ensure the provision of mentioned services, Botiffy may provide such service providers with access to User information, including device identifiers and/or personal information.
While Botiffy may use third-party analytics services to evaluate and provide us with information about the use of the Website, Botiffy does not share User personal information with such analytics service providers. However, they may set and access their own tracking technologies on your device and may collect or have access to information about you.
2.1.3 Legal compliance
Botiffy may share your data with governmental bodies, regulators, law enforcement agencies, courts and insurers where we are required to do so:
• to comply with our legal obligations under applicable law;
• to protect the Website according to the Terms and Conditions or other applicable policies, including investigation of potential violations thereof, and to exercise our legal rights;
• to protect the safety, rights, property or security of the Website, any User or third party;
• to detect, prevent or otherwise address fraud, security or technical issues.
Botiffy may also use IP addresses or other device identifiers, to identify Users that infringe or might infringe any obligation under applicable law or Terms and Conditions. To do so, Botiffy may cooperate with third parties, such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, and may disclose such information to third parties, subject to applicable law. Such disclosures may be carried out with or without any notice to Users.
2.1.4 Business transfers
As we continue to develop our business, we might create, sell or buy stores, subsidiaries or business units. In such transactions, User information generally is one of the transferred business assets, which remains subject to the promises made in any pre-existing Privacy Policies (unless, of course, the User consents otherwise).
Botiffy may share User information, including device identifiers and/or personal information with its parent company, subsidiaries and affiliates. Botiffy also reserves the right to disclose and transfer all such information to a subsequent owner, co-owner or operator of the Website or applicable database.
2.2 Additional Website functions
2.3 Third-party advertising
Technologies used by third-party advertisers may be set on the Website, among other things:
• to help deliver advertisements to you that you might be interested in;
• to prevent you from seeing the same advertisement too many times; and
• to understand the impact of the advertisement that has been delivered to you.
Users acknowledge and agree that mentioned technology may access and may impact User’s device.
- USER RIGHTS
Users are entitled to certain rights regarding the protection of their data. Those rights are:
• the right to access information we have collected about you;
• the right to rectify incorrect / inaccurate information about you;
• the right to transfer all or part of the information collected about you to you or another data controller, where technically feasible (the right to data portability);
• the right to erase any data concerning you. Users may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed;
• the right to restriction of data processing. Users, for legitimate purposes, may obtain restriction of data processing from the controller;
• the right to object to processing of personal data when processing is carried out on the basis of legitimate interest (i.e., for our business purposes specified in Section 1.3 hereof).
To exercise any of the rights mentioned above, please contact us at email: firstname.lastname@example.org , phone: +370 682 16087.
Please note that in case Botiffy has reasonable doubts about the identity of the User that contacted us regarding the above-mentioned rights, we shall request further information to confirm your identity.
Users have the right to lodge a complaint to the national Data Protection Agency in their country of residence in an event where their rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of possible dispute by contacting us first.
Botiffy protects User information using reasonable technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Botiffy stores the collected User information at UAB „ Botiffy “, company code 304497677, home address Sakalu str. 6-40, LT-08124 Vilnius, Lithuania. If you believe your account has been abused, please contact us at email: email@example.com , phone +370 682 16087.
In addition, Botiffy recommends that Users take at least the following security measures to enhance their online safety:
• keep account login information and passwords private;
• when creating a password, use at least 8 characters;
• avoid using the same password for multiple online accounts;
• update their software and install the latest security patches.
- GENERAL PROVISIONS